Dragonslots Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to the Dragonslots Casino website, related services and any games, promotions or features made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not use the website or open an account.

The terms may be updated from time to time to reflect changes to the service, legal requirements, security procedures or operating practices. The latest version will apply when it is published on the website. You should review this page regularly. Where a material change affects your rights or obligations, reasonable notice may be provided through the website or another available communication method.

You are responsible for ensuring that your use of Dragonslots Casino is permitted under the laws that apply to you. Access to online gambling services can be restricted in some jurisdictions. Dragonslots Casino does not invite any person to use the service where doing so would be unlawful.

Eligibility

You must meet the minimum legal age that applies to online gambling in your place of residence and satisfy any other eligibility requirements before opening or using an account. You must provide accurate, current and complete information during registration and whenever that information changes.

• You must use the service for your own personal purposes and not on behalf of another person.
• You must not create or control more than one account unless expressly permitted by the operator.
• You must not allow another person to access or use your account.
• You must not use the service if you are self-excluded, otherwise restricted from gambling or prohibited by applicable law.
• You must not use the website for any unlawful activity, fraud, money laundering or unauthorised commercial purpose.

2. Accounts, verification and security

An account may be required to access certain games, payments or other services. You are responsible for keeping your login details confidential and for all activity carried out through your account. You should choose a strong password, avoid sharing it and notify the operator promptly if you believe your account has been accessed without permission.

To meet legal, regulatory, security and responsible gambling obligations, Dragonslots Casino may ask you to verify your identity, age, address, source of funds or other account information. Verification documents must be genuine, current and readable. The operator may restrict account access, suspend transactions or delay account activity while checks are completed.

If information supplied by you is inaccurate, incomplete or misleading, the operator may take appropriate action, including refusing a transaction, suspending an account or closing an account. Any action will be handled in accordance with applicable requirements and the circumstances of the account.

Prohibited conduct

You must not interfere with the website, games, payment systems or security controls. This includes using bots, automated software, exploits, malware, unauthorised third-party tools or methods designed to obtain an unfair advantage. You must not reverse engineer, copy, distribute or misuse any part of the website or its content.

Suspected fraud, collusion, bonus abuse, payment misuse or other prohibited conduct may be investigated. During an investigation, access to an account or funds may be restricted where reasonably necessary. Decisions will be made in line with applicable law and the operator's procedures.

3. Games, deposits and withdrawals

Games are provided for entertainment. Before playing, you should understand the relevant game rules, stake information, outcome mechanics and any applicable conditions. Game results are determined by the systems used for the relevant service. If a technical or system error affects a game, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error.

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. You must not deposit money obtained unlawfully or use payments to conceal the source of funds. Payment providers may apply their own terms, fees, processing requirements or verification checks.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. You remain responsible for checking the amount entered before confirming a deposit or wager.

Withdrawal requests may be subject to account verification, payment checks, applicable game or promotional conditions and any legal requirements. Funds may be returned through an approved method and may not always be available through every payment option. Processing times can depend on checks, payment providers and other circumstances outside the website's control.

If a payment is reversed, disputed or made without authorisation, the operator may suspend the relevant account and recover associated costs or amounts, where permitted. You must notify the operator as soon as possible if you identify an incorrect transaction or security concern.

Promotions and bonuses

Promotions, bonuses and competitions may be subject to separate terms. Those terms may include eligibility requirements, time limits, wagering or playthrough conditions, game restrictions, deposit requirements and withdrawal rules. You should read the applicable offer terms before participating. If promotional terms conflict with these general terms, the specific promotional terms will apply to the extent of the conflict.

4. Responsible gambling, privacy and service limitations

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for everyday expenses. Do not gamble while under the influence of alcohol or other substances.

• Consider using available deposit, loss, wager or session limits.
• Use cooling-off or self-exclusion tools if gambling is becoming difficult to control.
• Do not chase losses or increase stakes to try to change an earlier result.
• Seek help from an appropriate support service if gambling is causing concern for you or someone close to you.
• Contact the operator through the available website channels if you need information about responsible gambling options.

Privacy and communications

Personal information is handled in accordance with the Dragonslots Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used for account administration, identity verification, payments, security, customer support, responsible gambling, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed.

You agree to receive service-related notices where necessary, including account, security, verification and transaction messages. Marketing communications may be managed using the available unsubscribe or account preference options, subject to messages that are required for the operation or security of your account.

Availability and liability

The website and its services may be unavailable, interrupted or changed because of maintenance, technical issues, security events, telecommunications problems or circumstances outside reasonable control. The operator does not guarantee that the website will always be error-free, uninterrupted or available on every device or network.

To the extent permitted by law, the operator is not responsible for losses caused by your failure to protect account details, misuse of the service, interruptions outside its reasonable control or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian law.

Suspension, closure and governing principles

You may stop using the service or request account closure through the available website channels. The operator may suspend or close an account where required for legal, security, responsible gambling, verification, payment or operational reasons. Closing an account does not remove obligations that arose before closure, including obligations relating to lawful transactions, investigations or these terms.

These terms are intended to operate consistently with applicable Australian law and mandatory consumer protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. Questions, complaints or requests about these terms should be made through the contact options available on the Dragonslots Casino website.